Healthcare Cybersecurity Recovery
How Audcomp restored a Canadian healthcare organization from a devastating cyberattack to full operations in two weeks.
2 weeks
Full operational recovery
2 days
Critical services restored
100%
Compliance regained
10+
Years as their IT partner
Background
In 2024, a public-sector healthcare organization that had partnered with Audcomp for over a decade suffered a sophisticated cyberattack. The attack crippled internal operations, blocked access to critical patient systems, and threatened to paralyze the organization indefinitely.
With patient care at risk and regulatory obligations looming, the organization turned to Audcomp for immediate incident response. What followed was a rapid, methodical recovery that became a model for cyber resilience in Canadian healthcare.
Because Audcomp had been the organization's primary IT provider for over a decade, our technicians had deep familiarity with the environment, which proved critical in compressing the recovery timeline from weeks to days.
The Audcomp Response
Forensic Investigation
Audcomp's incident response team conducted a thorough forensic investigation to identify the attack vector, scope of breach, and affected systems, establishing a clear picture before remediation began.
Immediate Containment
Compromised systems were isolated and access was revoked to prevent lateral movement. Emergency communications protocols were established to maintain clinical operations during recovery.
Security Stack Deployment
Audcomp deployed MDR (Managed Detection & Response), advanced Endpoint Protection, Multi-Factor Authentication (MFA), and managed firewall services across all systems.
Disaster Recovery Activation
Using the client's Audcomp-managed backup infrastructure, critical patient and operational systems were restored from clean backups, bringing core services back within 48 hours.
Cloud Infrastructure Migration
To improve resilience, Audcomp migrated key workloads to a secure Canadian cloud environment with geographic redundancy, eliminating single points of failure.
Compliance & Hardening
Full regulatory compliance was re-established, security policies were updated, staff received targeted security awareness training, and continuous monitoring was put in place.
Results
100% operational recovery achieved within two weeks of the initial incident
Critical patient-facing services restored within two business days
Full regulatory compliance regained post-incident
New security architecture eliminates previous attack vectors
24/7 SOC monitoring now provides continuous threat detection
Staff trained and tested with regular phishing simulations
“
Having Audcomp as our IT partner for over a decade made all the difference. They knew our environment, they moved fast, and they got us back. We're more secure today than we were before the attack.
Healthcare IT Director
Public Sector Organization, Ontario
Get started today
Is Your Organization Prepared for a Cyberattack?
Don't wait for an incident. Audcomp's security team can assess your current posture and build a resilient defense.